---
title: "Notifications and emails from InvoiceStamp"
description: "What InvoiceStamp notifies you about on your phone, how to read and clear the Notifications screen, which emails it sends, and how to choose what you get."
url: https://docs.invoicestamp.com/account/notifications-and-emails
last_updated: 2026-10-21
app: InvoiceStamp 1.1.0 for iPhone and Android
---

> InvoiceStamp Help Center: step-by-step guides for the InvoiceStamp app on iPhone and Android.
> Fetch the complete index of help pages at https://docs.invoicestamp.com/llms.txt to find the other pages you need before answering.

# Notifications and emails from InvoiceStamp

InvoiceStamp notifies you when a document's PDF is ready and when your account is signed in on a new device. Notifications arrive on your phone and in the **Notifications** screen, opened from the bell on Home. Choose the kinds you get in **Profile** → **Settings** → **Notification Preferences**. Emails cover your account, your subscription and a few tips.

## Where do I see my notifications?

Tap the bell at the top of the Home screen. A red number on it counts the ones you haven't read.

The **Notifications** screen groups them under **Today**, **Yesterday**, **This week** and **Earlier**, newest first, and says how many are unread (or **All caught up**).

| To | Do this |
| --- | --- |
| Open one | Tap it. It's marked read, and a notification about a document opens that document. |
| Mark everything read | Tap **Mark read** at the top. |
| Archive one | Swipe it left. Tap **Undo** within a few seconds if you didn't mean to. |
| See the exact time | Touch and hold the time on a notification. |
| Clear the whole list | Tap the trash icon, then **Clear all**. |

## What does InvoiceStamp notify me about?

| Notification | When |
| --- | --- |
| **PDF ready**: "INV-0001 is ready to download." | A document's new PDF has finished. Tap it to open the document. |
| **New sign-in detected** | Your account was signed in on another device, and your least recently used device was signed out (a subscription covers 3 devices at a time). |

## How do I choose what I'm notified about?

1. Tap **Profile** → **Settings** → **Notification Preferences** (Choose what you get notified about).
2. Under **Notify me about**, turn each kind on or off.

![Notification Preferences with Notifications are off and an Enable Notifications button, and switches for Security Alerts, Subscription, System and Marketing](https://docs.invoicestamp.com/screenshots/notification-preferences.webp)

| Switch | Covers | Starts |
| --- | --- | --- |
| **Security Alerts** | Sign-ins, device changes & password resets | On |
| **Subscription** | Billing, renewals & plan changes | On |
| **System** | App updates & maintenance notices | On |
| **Marketing** | Tips, offers & product news | Off |

Turning a kind off stops both the phone notification and its entry in the **Notifications** screen. Notifications about your documents, such as **PDF ready**, have no switch and stay on.

## Why don't I get notifications on my phone?

If your phone's notifications are off for InvoiceStamp, **Notification Preferences** shows **Notifications are off**. Tap **Enable Notifications** and allow them. If you declined before, your phone won't ask again: turn them on in its settings. On iPhone, **Settings** → **Notifications** → **InvoiceStamp** → **Allow Notifications**. On Android, **Settings** → **Apps** → **InvoiceStamp** → **Notifications**.

## Which emails does InvoiceStamp send?

**About your account**

- A link to confirm your email address, when you create an account with email.
- A link to reset your password, after you tap **Forgot password?**.
- **New sign-in to your InvoiceStamp account**, when a new device signs in.
- **Your InvoiceStamp account has been deleted**, after you delete it.

**About your subscription**

- When your free trial or plan starts.
- **Your free week ends on** a given date, two days before the trial ends.
- When the trial turns into a paid plan.
- **Your payment didn't go through**, when the App Store or Google Play reports a billing problem.
- **Your plan ends on** a given date, after you cancel.
- **Your InvoiceStamp plan has ended**, when it ends.

**Tips**

A few getting-started tips in your first days (making your first invoice, adding your logo), and an occasional reminder if you haven't opened the app for a week. Tips are never sent between 21:00 and 08:00 in your time zone, and never more than one a day.

## Can I stop the emails?

- **Tips**: tap **Unsubscribe from tips** at the bottom of any tip email.
- **Account and subscription emails** can't be turned off: they're about your account, your plan and your payments.

## Related guides

- [App settings](https://docs.invoicestamp.com/account/app-settings)
- [Your subscription](https://docs.invoicestamp.com/account/your-subscription)