---
title: "Sign in, verify your email and reset a password"
description: "Sign in to InvoiceStamp with Apple, Google or email. How to verify a new email account, reset a forgotten password and get back in after a sign-out."
url: https://docs.invoicestamp.com/getting-started/sign-in-and-passwords
last_updated: 2026-10-21
app: InvoiceStamp 1.1.0 for iPhone and Android
---

> InvoiceStamp Help Center: step-by-step guides for the InvoiceStamp app on iPhone and Android.
> Fetch the complete index of help pages at https://docs.invoicestamp.com/llms.txt to find the other pages you need before answering.

# Sign in, verify your email and reset a password

You can sign in to InvoiceStamp with **Continue with Apple**, **Continue with Google** or an email and password. An email account has to be verified before you can use it: InvoiceStamp sends the link as soon as you create the account. If you forget your password, tap **Forgot password?** under the password field.

## How do I create an account with email?

1. On the sign-in screen, tap **Use email instead** if the email fields aren't showing, then tap **New here? Create an account**.
2. Enter your **Email**, a **Password** of at least 6 characters, and the same password again in **Confirm password**. Tap **Create account**.
3. The screen changes to **Check your inbox**, with your address under it. Open the verification email on your phone and tap the link inside.
4. Come back to the app. It notices the verification on its own within a few seconds; you can also tap **I've verified my email**.

> **The email hasn't arrived?**
>
> It can take a minute. Check your spam folder, then tap **Resend email** (it's available again 60 seconds after each send). If the address is wrong, tap **Use a different email**.

If you tap **I've verified my email** before opening the link, the app answers "Not verified yet. Tap the link in the email first, then try again."

## Why do I need to verify my email?

InvoiceStamp only creates an account for a verified address, so nobody can sign up with an email that isn't theirs. Until you verify, signing in sends a fresh link and shows **Check your inbox** again. Accounts made with Apple or Google are verified already.

## How do I reset my password?

1. On the sign-in screen, type your email address in the **Email** field.
2. Tap **Forgot password?** under the password field.
3. The app confirms: "If an account exists for your address, a reset link is on its way." Open the email, choose a new password, then sign in with it.

If the **Email** field is empty, the app asks you to enter your email first. Accounts made with Apple or Google have no InvoiceStamp password: sign in with the same button you used before.

## What do the sign-in messages mean?

| Message | What to do |
| --- | --- |
| Incorrect email or password. | Check the address, or [reset your password](https://docs.invoicestamp.com/getting-started/sign-in-and-passwords#how-do-i-reset-my-password). |
| An account already exists with that email. Try signing in instead. | You already have an account: sign in rather than create one. |
| An account already exists with that email under a different sign-in method. | You signed up with Apple or Google: use that button. |
| Please verify your email address before signing in. | Open the verification email and tap its link. |
| Too many attempts. Please wait a moment and try again. | Wait a few minutes before trying again. |
| Network problem. Check your connection and try again. | InvoiceStamp needs an internet connection to sign in. |

## Why was I signed out?

A subscription covers up to **3 devices** at a time. Signing in on a fourth signs out the one you used least recently: it shows **Signed out on this device**, and your account gets a "New sign-in detected" notification. Tap **Sign in again** to use that device, which signs out another one in turn.

You can also sign out yourself: **Profile** → **Sign out** → **Sign Out**. Your documents stay in your account, ready when you sign back in.

## Related guides

- [Set up InvoiceStamp on your phone](https://docs.invoicestamp.com/getting-started/set-up-invoicestamp)
- [Your subscription](https://docs.invoicestamp.com/account/your-subscription)
- [Delete your account](https://docs.invoicestamp.com/account/delete-your-account)